At Souffle d'Intérieur , we are committed to offering you exceptional products and impeccable service. If an item does not fully meet your expectations, we allow you to return it within 14 days of receipt.
Return Conditions
- Products can be returned even if unpacked and used under normal conditions.
- Items must be carefully repackaged, if possible in their original packaging, with all accessories provided.
- Before any return, we invite you to contact our customer service in order to organize the recovery in the best conditions.
Home Pickup Service
For your convenience, our delivery team will come and collect the product directly from your home. This service guarantees careful and secure handling of your items upon return.
Return Fees
The costs associated with the recovery of the products remain the responsibility of the customer. We will inform you of the exact amount when organizing the recovery and we will ensure that the process is simple and transparent.
Refund
Once the product has been recovered and verified by our teams, we will refund the amount of the item within a maximum of 14 days . The refund will be made via the payment method used when you placed your order.
Our customer service is at your disposal to answer all your questions and support you in this process with professionalism and courtesy.
Customer Service Contact:
- Phone: 0164376818
- Email: c ontact.cesson@souffleinterieur.com
We thank you for your trust and remain committed to providing you with the best possible purchasing experience.
The Interior Breath Team
